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Responsible Gambling Resources

If you or someone you know is experiencing problems with gambling, support is available. The following resources are available to Canadians free of charge.

ConnexOntario — Ontario Helpline
Free, confidential helpline for Ontario residents seeking support for gambling problems, mental health concerns, and addictions.
Phone: 1-866-531-2600 (24/7)
Text: CONNEX to 247247
connexontario.ca
Responsible Gambling Council (Canada-wide)
National organization providing self-assessment tools, information on problem gambling, and resources for players and families.
CAMH — Centre for Addiction and Mental Health
Canada's largest mental health and addictions teaching hospital. The Problem Gambling Institute of Ontario is based at CAMH.
Jeu: aide et référence — Quebec
Quebec's provincial gambling helpline, providing confidential telephone and online support in French and English.
Phone: 1-800-461-0140 (24/7)
jeu-aidereference.qc.ca
BCLC GameSense — British Columbia
BCLC's responsible gambling program offering in-person advisors at BC casinos and an online platform with self-assessment tools.
Gambling, Remote Staking & Control (GRSC) — Alberta
Alberta's responsible gambling support program, part of AHS (Alberta Health Services).
Phone: 1-866-332-2322
albertahealthservices.ca

Self-Exclusion in Ontario

All operators registered with iGaming Ontario are required to participate in Ontario's self-exclusion program. Registering for self-exclusion bars you from all registered Ontario iGaming platforms simultaneously. To register for self-exclusion in Ontario, visit the iAGCO self-exclusion portal or contact ConnexOntario for assistance.

Recognizing Problem Gambling

Common signs that gambling may be becoming problematic include:

If you recognize several of these patterns in your own behaviour, speaking with a counsellor or calling a helpline is a constructive first step. All calls to the helplines listed above are confidential and free of charge.

National Problem Gambling Helpline

The National Problem Gambling Helpline operated by the National Council on Problem Gambling (US-based but serving some Canadian callers): 1-800-522-4700.

For Families and Friends

Gambling problems affect not only the individual but families and friends. Gam-Anon (gam-anon.org) provides support specifically for people affected by a loved one's gambling problem, with meetings available across Canada and online.